We value your satisfaction with our digital products. However, due to the nature of digital downloads, all sales are final and non-refundable.

Exceptions to Our Policy

Refunds may be granted under the following circumstances:

1. Technical Issues: If you are unable to download or access the product due to technical issues, please contact us within 7 days of purchase. We will work with you to resolve the issue or issue a refund if the problem cannot be fixed.
2. Duplicate Purchase: If you accidentally purchased the same product twice, we will process a refund for the duplicate order.

How to Request a Refund

To request a refund under the above circumstances, email us at [your email address] with the following information:

• Your full name
• Date of purchase
• Order confirmation or receipt number
• A description of the issue

Pls email us @hello@constancegrace.net

Response Time

We aim to respond to all refund requests within 2 business days.

Thank you for your understanding and support of our digital products!